Shipping & Delivery Policy
SHIPPING & DELIVERY POLICY
Last updated February 12, 2022
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.mukarramah.co/terms-and-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
Curbside pickup is available for all purchases. Pickups are available Monday - Friday from 1PM - 5PM. A whatsapp confirmation will be sent to you when your order is ready for pick up.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Shipping Fees
We offer shipping at the following rates:
| Malaysia Standard Delivery 1 - 3 |
International Standard Delivery 3 - 7 |
Self Pickup or Same Day Delivery 1 |
|
1Kg
|
7.90 | 28 |
0
|
All times and dates given for delivery of the products are given in good faith but are estimates only.
Once your order is packed, we will send an email with your tracking information
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
- Singapore
- Thailand
- Brunei
- Australia
- New Zealand
- United Kingdom
Free shipping is not valid on international orders.
For information about customs process:
- Customers can learn more about the customs clearance process by sending questions through whatsapp at +60182879968
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
No liquid such as perfume & beverage
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://www.mukarramah.co/return-refund-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Online contact form: https://www.mukarramah.co/contact_us